The 4 Professionals Your Small Business Will Need

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customer service representative

Many business owners wear different hats and perform various responsibilities. However, at some point, the business grows and would need more people to fulfill new demands that crop up.

Throughout your journey from small business to a huge corporation, here are the professionals that you will meet and work with.

A Commercial Lawyer

A commercial lawyer, or sometimes called a business lawyer, takes care of all the legal aspects of your business. They will be involved in many aspects of your business, from looking over contracts to filing for copyright and trademark. Your attorney will take care of you so that you would not encounter legal trouble that may cause bad press and end up stalling your business’ growth.

You can either hire a commercial litigation law firm or a solo practitioner to keep you out of trouble or represent you in case you have to appear in court. A firm has the advantage of having multiple people who have their own specialties under one roof. They, therefore, can provide you with all your legal needs.

An Accountant

Having an accountant is necessary for all businesses to monitor the inflow and outflow of cash. They help make sure that your business is in good health.

Your accountant examines statements and records to make sure that they all comply with local and national laws and regulations. They maintain your financial record and make recommendations on how to reduce costs and improve profits. During tax season, they compute how much you owe and they make sure to make payments on time.

Your accountant will save you from being audited by the Internal Revenue Services (IRS) and having to pay huge fees.

man working on his laptop

An Expert in Marketing

If you want your business to grow and widen its customer base, you need a good marketing employee. A marketer knows your target audience and can come up with effective ad campaigns to boost your sales. They know the latest strategies in marketing. They can adapt these strategies to benefit your business.

Your business’ marketer will take care of all your marketing needs, from taking advantage of the best practices in search engine optimization to running social media campaigns.

A Customer Service Representative

You, the business owner, are not the right person to control customer relations. In the past, there have been business owners who ruined their reputation by responding badly to a bad review or accusation from a customer.

Customer support is not your job anyway. You should instead focus on other responsibilities to make sure that your business is moving toward your goals.

A customer service representative accepts calls from consumers to answer questions related to a product or service. If the buyer is unhappy with the purchase, they process the return of the item and issue a refund. They also record comments made by the consumers to identify areas of the business that needs improvement.

A customer service representative is important to maintain a good relationship between your business and the consumers. If a customer feels ignored, they are unlikely to return and make another purchase.

As your small business grows, you will see that it will have new needs that you, the business owner, can no longer fulfill on your own. Hiring more people to lend a hand is part of growth.

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